Comments on: Ugh, Delta Airlines has awful service http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/ To infinity and beyond! Sun, 08 Nov 2009 21:48:13 +0000 http://wordpress.com/ hourly 1 By: Arthur http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-2410 Arthur Wed, 05 Aug 2009 11:26:45 +0000 http://beanland.wordpress.com/?p=196#comment-2410 Just happened to me this morning. We had to give an excuse to "why we were late." Oh, also you may wonder why Delta claims "We are having a hard time making money." Possibly they should drop the b.s rule and stop giving out $150.00 waivers. I live in a city with a REGIONAL airport AKA there is NO ONE flying at 6:20 AM. It was silent when we walked in. Just happened to me this morning. We had to give an excuse to “why we were late.” Oh, also you may wonder why Delta claims “We are having a hard time making money.” Possibly they should drop the b.s rule and stop giving out $150.00 waivers.

I live in a city with a REGIONAL airport AKA there is NO ONE flying at 6:20 AM. It was silent when we walked in.

]]> By: Sam http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-2385 Sam Mon, 27 Jul 2009 17:49:23 +0000 http://beanland.wordpress.com/?p=196#comment-2385 I just want to know if they will pay me $50 when THEY are running late. Because if they will, THAT IS A GREAT DEAL!!! I just want to know if they will pay me $50 when THEY are running late. Because if they will, THAT IS A GREAT DEAL!!!

]]> By: Justin http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-2132 Justin Mon, 27 Apr 2009 03:16:41 +0000 http://beanland.wordpress.com/?p=196#comment-2132 Delta has done worse to me.... It is a long story but I hate to say it, they are awful. I also use CMH a lot, but Delta has many flights out of the there. I now use Southwest and have never been happier. They have no stupid fees. Delta has done worse to me…. It is a long story but I hate to say it, they are awful. I also use CMH a lot, but Delta has many flights out of the there. I now use Southwest and have never been happier. They have no stupid fees.

]]> By: Anne http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1643 Anne Fri, 15 Aug 2008 19:13:46 +0000 http://beanland.wordpress.com/?p=196#comment-1643 @Gala: Thanks for stopping by! I hope I didn't imply that none of the mess was my fault! From my post: "Ok, so Delta has a hard-and-fast rule. Bummer, right? Sorta, but here’s the biggest bummer of all: They were downright rude to me. " @Gala: Thanks for stopping by!

I hope I didn’t imply that none of the mess was my fault!

From my post:

“Ok, so Delta has a hard-and-fast rule. Bummer, right? Sorta, but here’s the biggest bummer of all:

They were downright rude to me. “

]]> By: Gala http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1641 Gala Thu, 14 Aug 2008 15:47:41 +0000 http://beanland.wordpress.com/?p=196#comment-1641 The TSA has a 30 minute cut off rule for checking bags and any variation from the TSA rule can result in the airlines being hit with fines. And the fine isn't just a $50.00 fine like the same day confirmed fee, it's thousands of bucks. I feel badly that you feel you were treated badly, there is no excuse for rudeness. I live 7 miles from my local airport and travel often with children. Even on a good day something can happen and I would never consider arriving at the airport 40 minutes prior to a flight. I have and always will shoot for an hour. If I get there early, then whoo, I find a place to sit, rearrange our bags so the kids can easily reach the things they need, etc. If something slows me down, I have some leeway. Listen, don't put all the blame on Delta. You need to accept responsibility and just because you have a baby in your arms does not give you immunity from the rules. Your situation could have easily happened with any airline (including Southwest-who by the way has my vote as the worst for smartass employees),train, ferry, etc. The TSA has a 30 minute cut off rule for checking bags and any variation from the TSA rule can result in the airlines being hit with fines. And the fine isn’t just a $50.00 fine like the same day confirmed fee, it’s thousands of bucks. I feel badly that you feel you were treated badly, there is no excuse for rudeness. I live 7 miles from my local airport and travel often with children. Even on a good day something can happen and I would never consider arriving at the airport 40 minutes prior to a flight. I have and always will shoot for an hour. If I get there early, then whoo, I find a place to sit, rearrange our bags so the kids can easily reach the things they need, etc. If something slows me down, I have some leeway. Listen, don’t put all the blame on Delta. You need to accept responsibility and just because you have a baby in your arms does not give you immunity from the rules. Your situation could have easily happened with any airline (including Southwest-who by the way has my vote as the worst for smartass employees),train, ferry, etc.

]]> By: beanland http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1516 beanland Sat, 24 May 2008 17:36:05 +0000 http://beanland.wordpress.com/?p=196#comment-1516 @ Red: My dad uses a Sony XDCam EX. Here's a link: http://www.engadget.com/2007/04/16/sony-announces-xdcam-ex-prosumer-camcorder/ Hope that helps! @ Red: My dad uses a Sony XDCam EX. Here’s a link: http://www.engadget.com/2007/04/16/sony-announces-xdcam-ex-prosumer-camcorder/

Hope that helps!

]]> By: Red Diviner http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1513 Red Diviner Thu, 22 May 2008 18:20:22 +0000 http://beanland.wordpress.com/?p=196#comment-1513 Hi, I saw the video on this website (Your family at the hospital for the delivery) and its so clear and so well taken. Am going to have babies soon and I was hoping to know which camcorder did you use? And what was the settings?. (There was hardly any noise in the picture) Thanks Hi,
I saw the video on this website (Your family at the hospital for the delivery) and its so clear and so well taken. Am going to have babies soon and I was hoping to know which camcorder did you use? And what was the settings?. (There was hardly any noise in the picture)

Thanks

]]> By: Noel Kleinman http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1511 Noel Kleinman Sun, 18 May 2008 07:31:40 +0000 http://beanland.wordpress.com/?p=196#comment-1511 You ought to offer Delta Airlines customer service training. They could learn a thing or two from the SmugMug support heroes! You ought to offer Delta Airlines customer service training. They could learn a thing or two from the SmugMug support heroes!

]]> By: lisa (lost pezhead) http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1508 lisa (lost pezhead) Fri, 16 May 2008 00:13:49 +0000 http://beanland.wordpress.com/?p=196#comment-1508 we've usually been happy w/ Southwest....Delta has also been jerks to me about me and my kids on the plane. yes, i traveled alone with evan when he was 10 months and i was connecting in DC and it was the airlines fault we were late...i RAN through the airport and when i got to the counter I COULD SEE THE PLANE, but they had just closed the door and wouldn't let me and my 10 month old on. so i got to sit in the DC airport for 4 hrs waiting for the next flight!!! we’ve usually been happy w/ Southwest….Delta has also been jerks to me about me and my kids on the plane. yes, i traveled alone with evan when he was 10 months and i was connecting in DC and it was the airlines fault we were late…i RAN through the airport and when i got to the counter I COULD SEE THE PLANE, but they had just closed the door and wouldn’t let me and my 10 month old on. so i got to sit in the DC airport for 4 hrs waiting for the next flight!!!

]]> By: Melanie http://beanland.wordpress.com/2008/05/12/ugh-delta-airlines-has-awful-service/#comment-1507 Melanie Thu, 15 May 2008 20:23:18 +0000 http://beanland.wordpress.com/?p=196#comment-1507 Just wanted to pass along an understanding hug from another family with a little one... (I'm just a random SmugMug customer and followed through Don's blog.) We just arrived home from a flight on American Airlines. Our departing experience was awful. My 11 month old is already a frequent flyer, but 6 hours in an airport is a long time for anyone. I won't go into everything because this is your story, not mine. The last good airline experience we had was on Sun Country. It was round trip from LAX to MSP. EVERYONE treated us with respect and kindness. Plus they didn't lose any of our luggage! It was so nice. Good luck in the future! Just wanted to pass along an understanding hug from another family with a little one… (I’m just a random SmugMug customer and followed through Don’s blog.) We just arrived home from a flight on American Airlines. Our departing experience was awful. My 11 month old is already a frequent flyer, but 6 hours in an airport is a long time for anyone. I won’t go into everything because this is your story, not mine. The last good airline experience we had was on Sun Country. It was round trip from LAX to MSP. EVERYONE treated us with respect and kindness. Plus they didn’t lose any of our luggage! It was so nice. Good luck in the future!

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